Полное руководство по pinco casino
After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.
Служба безопасности проверит ваши паспортные извещение, если вас нет в списках недобросовестных игроков – верификация будет пройдена, в свой черед вы сможете делать ставки.
Наконец, справа от центральной области расположена лайв-территория – здесь вы можете легохонько открыть любое лайв-событие и посмотреть либо прямую трансляцию, либо хронометраж прошедших событий.
The player from Germany had his winnings capped as a result of wrongly applied maximum win limit for free spins in combination with incorrect information from the casino support and missing bonus condition. The issue was eventually successfully resolved and the player received their winnings.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed she received her winnings.
С поддержкой можно связаться либо с с подачи живого чата в любой момент сайте, либо через электронную почту – в первом случае отвечают практически моментально, во втором придется ждать раньше суток.
The player from Germany deposited 20 Euros into their casino account on Friday, but the amount has not been credited to their gaming account. The player later confirmed that the issue was resolved.
He also mentioned that the issue had affected other players on the site. After the complaint was transferred to the relevant team, the player confirmed that the payout had been successful and he had received his money. Consequently, we marked the complaint as 'resolved' in our system.
Может ли БК порезать ставки? Да, если заподозрит вас в нечестной игре.
In клик T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
Из негатива пользователи чаще всего-навсего жалуются в любой момент процедуру дополнительной верификации, некоторым она «прилетает» сразу минуя регистрации. Пройти дополнительную верификацию – немилосердно сложно, кроме того, техподдержка часто «игнорит» тех, кому эта дополнительная верификация прилетела.
The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.